Terms of service

Welcome to MissVelia. These Terms of Service ("Terms") govern your use of our website at https://missvelia.com ("Site") and any purchases or interactions you make through it. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

This Site is operated by MissVelia. Throughout the Site, the terms “we,” “us,” and “our” refer to MissVelia.
By visiting our Site and/or purchasing from us, you agree to be bound by these Terms, including our Privacy Policy, Return Policy, and any other policies we provide.

2. Online Store Terms

By placing an order on our Site, you agree that:

  • You are providing current, complete, and accurate purchase and account information.

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock unavailability.

All prices are listed in U.S. dollars (USD) unless otherwise stated.

3. Product Information

We strive to display accurate descriptions and images of our products; however, we cannot guarantee that your device’s display will accurately reflect colors or textures.
All product descriptions, prices, and availability are subject to change without notice at our discretion.

We reserve the right to discontinue any product at any time.

4. Payment and Billing

We accept major credit cards and other payment methods as shown at checkout.
By submitting your payment information, you represent that you are authorized to use the payment method provided.
If payment cannot be verified or processed, your order may be canceled.

5. Shipping and Delivery

We offer domestic and international shipping.
Delivery times are estimates and may vary due to external factors (e.g., carrier delays, customs, weather).
We are not liable for delays once an order has been handed to the shipping carrier.

For details, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be happy with your purchase.
Returns and refunds are accepted under certain conditions as described in our Return Policy.
Please review that policy carefully before initiating a return.

7. Intellectual Property

All content on this Site — including text, images, logos, graphics, and designs — is the property of MissVelia and protected by U.S. and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any part of this Site without our express written consent.

8. User Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorized access to the Site or its servers

  • Transmit any malicious code or harmful software

  • Use the Site for fraudulent or misleading activities

We reserve the right to terminate or restrict access to our Site if we believe you are engaging in prohibited behavior.

9. Third-Party Services

Our Site may include links to third-party websites or services that are not owned or controlled by MissVelia.
We are not responsible for the content, privacy policies, or practices of these third parties.
Please review their terms before engaging with their services.

10. Limitation of Liability

To the fullest extent permitted by law, MissVelia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site, products, or services.
Our total liability for any claim shall not exceed the amount you paid for the specific product or service in question.

11. Indemnification

You agree to indemnify and hold harmless MissVelia, its directors, employees, and affiliates from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our Site.

12. Governing Law

These Terms and any disputes arising from them are governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

13. Changes to Terms

We may update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
Your continued use of the Site after updates are posted constitutes your acceptance of those changes.

14. Contact Information

If you have any questions about these Terms or our practices, please contact us:

📩 Email: info@missvelia.com
📞 Phone:+1 (915) 412-5801
📍 Address: 5900 Tejas Dr, El Paso, TX 79905, United States