Privacy policy

At MissVelia (https://missvelia.com), we value your privacy and are committed to protecting your personal information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), and other state privacy regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you provide directly to us or that is automatically collected through your use of our website. This may include:

Name, address, and contact details (email, phone number)
Billing and payment information
Order history and shipping details
Account information (if applicable)
Information collected through cookies and analytics tools

You may provide this information when you:

Place an order on our website
Contact us via email, phone, or contact form
Subscribe to our newsletter
Participate in promotions, surveys, or reviews

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you about your purchases, returns, or inquiries
Send you marketing updates or promotional materials (only with your consent)
Improve our website, products, and customer experience
Detect, prevent, or address technical or security issues

3. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze site traffic, and show relevant ads. You can choose to disable cookies through your browser settings; however, some features of our site may not function properly if you do so.

4. Sharing of Personal Information

We may share your information with trusted third-party service providers who help us operate our business, such as:

Payment processors
Shipping and logistics providers
Email and marketing platforms
Analytics and advertising partners

These service providers are authorized to use your personal information only as necessary to provide services to us.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no online transmission or electronic storage system is completely secure.

6. Your Rights

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of the sale or sharing of your personal data
Withdraw consent from receiving marketing communications

You can exercise these rights by contacting us directly using the contact details below.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before submitting any personal data.

9. Retention of Information

We keep your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (for example, for tax or accounting obligations).

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us:

Email: info@missvelia.com
Phone: +1 (915) 412-5801
Address: 5900 Tejas Dr, El Paso, TX 79905, United States